Warranty
Care & Maintenance
We take pride in the structural integrity of our products
Design and construction
The design and construction of our products utilizes innate characteristics of the materials to enhance their appearance and set us apart from the rest of the industry. Certain cosmetic details unrelated to structural integrity that are considered defects in the usual applications of the materials are used purposely in Arcadia Custom products and add considerably to their beauty and desirability. When ordering Arcadia Custom product, it is important to understand that dissatisfaction with cosmetic details such as size and frequency of knots, variations in the color, texture and grain pattern of wood, slight differences in the patinas on hardware products and their tendency to wear more where they are used heavily are subjective determinations not covered under warranty.
Downloadables
Arcadia Custom products require regular and proper inspection, cleaning and maintenance before, during and after installation in order to maintain their original appearance and performance. Following the care and maintenance instructions in these guides will help protect against nullifying your Limited Warranty. Contact your distributor with any questions you may have.
- Arcadia Custom Thermal Aluminum Warranty
- Arcadia Custom Wood Warranty
- Thermal Steel Care Maintenance Guide
- Wood Care Maintenance Guide
- Thermal Aluminum Care Maintenance Guide
- Glass Quality Standards ASTM 1036
- Arcadia Custom Glass Distortion Guide for Homeowners
- Arcadia Custom Air and Water Field Test Process
For additional warranty information contact your distributor.
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